Southwest Airlines SOP, however, does require the Captain to take control for landing during a single-engine event (unless there is an issue with the Captains flight controls), so Captain Shults most likely took back PF duties for landing. We'll run a soft credit check to find special offers, but it wont affect your credit score. Plenty of experience in Alaskan and Caribbean skies, and popular aviation blogger and author of nine books. Or, in the case of an airliner, in front of the kevlar cockpit door? [3] Because the manufacturer of the failed engine (CFM) is a US-French joint venture, the French Bureau of Enquiry and Analysis for Civil Aviation Safety also contributed investigators. Last week, Michael's world changed when he learned Jennifer had been killed on Southwest Flight 1380 after an engine failed 32,000 feet above the ground on April 17. N772SW, the aircraft involved, photographed in 2016. Live Watch CBSN Live | Live News Stream: Watch CBSN Free 24/7 Onl "Just a few seconds later, another explosion happened, and it was the window, that just completely exploded. Baur said there was a nurse and EMTs on board the aircraft, who helped administer CPR immediately. The inlet cowl containment ring was intact, but exhibited numerous impact witness marks. It's the love affair that will never end and it won't. 679215 Registered office: 1 London Bridge Street, London, SE1 9GF. First published on April 22, 2018 / 10:00 PM. She oversaw the company's corporate giving program in New Mexico and volunteered her time with a number of area nonprofit groups and boards. But, that is only a very small part of the story; tiny anecdotes gleefully doled out as morsels to an ADHD public more interested in sound bytes than the full truth behind the yoke. 'Hero' Nurse on Southwest Flight. The death of a woman who was killed after an engine exploded on a Southwest Airlines flight earlier this week has been ruled accidental as her cause of death is revealed, according to reports. A witness on Southwest Airlines Flight 1380, with 149 people aboard, told CBSN earlier Tuesday that he saw a window blow out on aisle 17 and that a woman was critically injured. What is truly going on behind the scenes, as it were? For other inquiries, Contact Us. RELATED VIDEO: Woman Nearly Sucked Out of Plane After Engine Explosion Blows Out Window on Southwest Flight As hard as they tried, Mackey and the young girl couldnt pull Riordan back inside. It was more of a helpless feeling than anything else, Mackey says. Jennifer became the first person to die in an accident on a U.S. airline in nearly 10 years. Fragments from the inlet and cowling struck the wing and fuselage and broke a window at row 14 in the passenger compartment, which caused rapid decompression of the aircraft. She and Mike wrote a love story unlike any other. A passenger in the window seat,Jennifer Riordan, was fatally injured. "This is a sad day and our hearts go out to the family and the loved ones of the deceased customer," he said. The Associated Press contributed to this report. Southwest CEO Cary C. Kelly told Sumwalt late Tuesday that the airline will begin enhanced inspection procedures of its fleet very soon. Updated on: April 19, 2018 / 3:43 PM ABC News' Martha Raddatzs conversation with Michael Riordan will air on an upcoming episode of ABC News 20/20., 24/7 coverage of breaking news and live events. Riordan was the only one of the 149 people on board who suffered severe injuries. The flight data recorder (FDR) showed that the left engine's performance parameters all dropped simultaneously, vibration became severe and within five seconds the cabin altitude alert activated. National Transportation Safety Board Chairman Robert Sumwalt confirmed during a briefing on Wednesday that the aircraft was climbing to about 32,500 feet at the time of the engine failure. I'm still in denial.". Nearly a thousand people attended the evening service for Jennifer Riordan, the Albuquerque Journal reported. / CBS News. The Albuquerque woman was a prominent community member, according to CBS Albuquerque affiliate KRQE-TV, and had ties to the Albuquerque International Balloon Fiesta, University of New Mexico and the local city government. This impact led to the in-flight separation of fan cowl components, including the inboard fan cowl aft latch keeper, which struck the fuselage near a cabin window and caused the window to depart from the airplane, the cabin to rapidly depressurize and the passenger fatality. Our family and friends need this time to both grieve and celebrate Jennifer's impact on us all. First Officer Ellisor had been with the airline since 2008 and had 9,508 flight hours, with 6,927 hours on the Boeing 737. Riordan was the vice president of community relations for Wells Fargo in Albuquerque, New Mexico, and was returning from a business trip in New York, according to her last Tweet: Riordan described herself on Twitter as a "proud Team Member. Southwest has confirmed it is giving passengers on the flight $5,000. Thanks to the general public, these and other parts have been found. On behalf of the Southwest family, I want to extend my deepest sympathies for the family and the loved ones of our deceased customer, Kelly said. But, thats a major point were trying to make here: on any airliner, both Pilots are equally qualified, skilled, experienced, and trained to safely fly and land the airliner. Engine starts without the aircraft flying are not counted as cycles. (Adolphe Pierre-Louis/The Albuquerque Journal via AP) Banking executive Jennifer Riordan suffered fatal head injuries after the jet exploded on Southwest flight 1380 from New York to Dallas. [3] The aircraft was a Boeing 737-7H4[b] with the registration N772SW, in service with Southwest Airlines since its manufacture in 2000. After that accident, the engine manufacturer, CFM, issued a service directive calling for ultrasonic inspections of the turbine fan blades with certain serial numbers, service cycles or service time. ", It added: "In her memory please remember to always be kind, loving, caring, and sharing.". Two minutes later, Michael said, the doctor called and told him they were sorry and had tried everything they could to save his wife but she didn't make it. Southwest Airlines Flight 1380 was a Boeing 737-7H4 that experienced a contained engine failure[a] in the left CFM56-7B engine after departing from New YorkLaGuardia Airport en route to Dallas Love Field on April 17, 2018. Get browser notifications for breaking news, live events, and exclusive reporting. NTSB photo of a piece of the engine cowling from @SouthwestAir #flight1380. Her beauty and love is evident through her children. National Transportation Safety Board investigators examine damage to the engine of the Southwest Airlines plane that made an emergency landing at Philadelphia International Airport in Philadelphia on Tuesday. Copyright 2023 CBS Interactive Inc. All rights reserved. How does airplane stuff fall out of the sky', "Left Engine Failure and Subsequent Depressurization, Southwest Airlines Flight 1380, Boeing 737-7H4, N772SW, Philadelphia, Pennsylvania, April 17, 2018", "5/3/2018 Investigative Update Accident No: DCA18MA142", "Public meeting: Left Engine Failure and Subsequent Depressurization Southwest Airlines Flight 1380, Boeing 737-7H4", "Who is Tammie Jo Shults? Do Not Sell or Share My Personal Information. jennifer riordan settlement. Co-Pilot During Fatal Southwest Flight With Engine Failure Identified", "Inside Southwest Flight 1380, 20 Minutes of Chaos and Terror", "Southwest gives $5,000 checks to passengers on Flight 1380", "The Southwest Airlines victim was a Wells Fargo executive and mom of two", "Harrowing details released on Southwest flight where woman was partially sucked out window, killed", "Bureau d'Enqutes & d'Analyses on Twitter", "Southwest Airlines jet engine 'explosion' leaves woman dead", "Debris from Southwest plane recovered in Berks County", "Airworthiness Directives; CFM International S.A. Turbofan Engines", "FAA Emergency Airworthiness Directive 2018-09-51", "FAA Statement on Issuing Airworthiness Directive (AD)", "Emergency Airworthiness Directive AD No. death in the air american airlines pilot dies mid flight. MR: There was a chaplain from a hospital that called and he said, "well I'm from Philadelphia." [30][31][32] At the hearing, FAA Transport Standards Branch representative Victor Wicklund stated that the production inlets were not required to be subjected to certification testing, but if they were included and test damaged mirrored that of the accident aircraft, it would most likely constitute a certification failure. The FDR also showed that the aircraft rolled left by about 40 before the flight crew was able to counter the roll. The credit card offers that appear on the website are from credit card companies from which ThePointsGuy.com receives compensation. MR: I immediately switched to the second and third phone calls that I had to make -- the worst ones of my life -- to her father and her mother -- and then trying to figure out how to tell the kids that their mom wasn't coming home. "Everyone is here tonight because Jennifer helped to fill our hearts with love and I just want you to know and leave here tonight, you filled her heart with love too," he said. Michael told ABC News he has avoided listening to news reports about the incident and Southwest's response, choosing for now to only concentrate on his children. "A window blew out near the engine, the woman was almost taken out, was pulled back in." [37], Southwest Airlines gave each passenger $5,000 and a $1,000 voucher for future travel with the airline. She initially requested a course to the nearest airport, but then decided that the airport in Philadelphia was best equipped for this aircraft's emergency. Lawsuits claim it wrecked their teeth. The passenger who was killed when Southwest Airlines Flight 1380 suffered engine failure and made an emergency landing on Tuesday died of blunt impact trauma, [40] Her lawsuit was later settled. Gary Kelly, CEO and chairman of Southwest said the airline is now sending a go-team to Philadelphia to assist with response efforts. Other passengers pulled her back into the aircraft, but she died of her injuries. "The time from the initial event to touchdown: 22 minutes," Sumwalt said. Email us at tips@the-sun.co.uk or call 0207 782 4368 . Her impact on everything and everyone she touched can never be fully A passenger in the She served as vice president of community relations for Wells Fargo's New Mexico operations. On May 2, 2018, the FAA issued follow-up airworthiness directive (AD) 2018-09-10,[27] which expanded the inspections on CFM56-7B engines beyond the original EAD 2018-09-51. It began with a phone call from the chaplain at the Philadelphia hospital where Jennifer's body was taken after the flight made an emergency landing. Todd Baur, relaying information from his daughter-in-law, who was a passenger on the flight, told CNN that the cabin was "completely depressurized, oxygen masks were deployed." He was 17 years old. And it - like within a span of five seconds, all of the - all of the oxygen masks deployed. On Southwest 1380, was it Captain Shultss razor-sharp skills, honed by her nighttime 3-wire traps on a rolling aircraft carrier, that singlehandedly saved the ship, as the media would have you think? [9] The passenger died after being admitted to a local hospital for treatment. Here's a transcript of his conversation with CBS News' transportation correspondent Kris Van Cleave. An official told CBS News that CFM has sent representatives to the scene to support the investigation. Albuquerque banking executive Jennifer Riordan, 43, died Tuesday from injuries sustained during Southwest Flight 1380's engine failure and emergency landing. Immediately upon landing, Riordan was taken to a nearby hospital in critical condition, while seven other passengers were treated on the scene for minor injuries. While we have yet to hear the details, I speculate that First Officer Ellisor was at the controls, at least prior to landing, post-engine loss. At a Tuesday night press conference, NTSB's chairman Robert Sumwalt said he's "very concerned" about metal fatigue in the jet engine that failed and that NTSB will focus on a missing engine fan blade. [19][20], On April 20, 2018, CFM issued Service Bulletin 72-1033, applicable to the CFM56-7B-series engine,[3][21] and on the same day, the FAA issued emergency airworthiness directive (EAD) 2018-09-51[22][23] based on it. She quickly and calmly brought the plane into land at Philadelphia International at 11am at a descent of 3,000ft per minute. We pay for your stories! Improve earnings, maximize rewards and track progress toward dream trips. He said passengers desperately tried to plug the hole using their jackets but they were convinced they would die. In a video message on Tuesday, Southwest Airlines CEO Gary Kelly shared his condolences with the family and friends of Riordan. [8] Captain Shults had been with Southwest Airlines since 1994 and had logged a total of 11,715 flight hours, including 10,513 hours on the Boeing 737. "[35] Shortly thereafter, Martha McSally, then a member of the United States House of Representatives from Arizona, introduced a resolution in Congress commending Captain Shults. They are our immediate and primary concern, and we will do all that we can to support them during this difficult time and the difficult days ahead.". The pilot who reportedly landed Southwest flight safely", "Darren Ellisor - Airline Pilot - Southwest Airlines", "Who Is Darren Ellisor? A nurse answered a call for help, performing CPR to stabilize Riordan. [3] The engine manufacturer estimated the new directive affected 352 engines in the US and 681 engines worldwide. Great pulp for the entertainment mill, to be sure. We do ask that those who seek to express their condolences and prayers as well as media outlets respect our privacy at this time. The origin area was located outboard of the dovetail contact face coating and the visual condition of the coating appeared uniform with no evidence of, The accident engine's fan blades had accumulated more than 32,000 engine cycles, The remainder of the airframe exhibited significant impact damage to the, This page was last edited on 30 January 2023, at 05:02. By clicking Sign up, you agree to receive marketing emails from Insider The CFM service bulletin recommended ultrasonic inspections of all fan blades on engines that had accumulated 20,000 engine cycles and subsequently at intervals not to exceed 3,000 engine cycles. "The plane landed safely. [15] Technical teams from CFM assisted with the investigation. To be sure, there is a village leader, called the Captain, who ultimately calls the shots. What is the real story when an airliner falls out of the sky, to use a popular, if grossly melodramatic and inaccurate, media term? When He said let your life shine in such a way that people will see your good works and give praise to God," Jennifer's minister Bennett Voorhies said. The crew carried out an emergency descent and diverted to Philadelphia International Airport. The chaplain told Michael he was going to have the doctor call him. Photo: National Transportation Safety Board, Southwest Flight 1380: Anatomy of an Inflight Emergency, Airbus A321 Captain with over 22,000 flight hours, and 37 years flying for a major US airline. Get browser notifications for breaking news, live events, and exclusive reporting. A Philadelphia coroner announced Wednesday that Riordan died of blunt impact trauma of head, neck and torso in a manner that was determined to be an accident. She had been wearing a seatbelt. DALLAS Southwest Airlines (WN) Flight 1380 was a Boeing 737-7H4 that experienced an uncontained engine failure in the left CFM56-7B engine. This compensation may impact how and where products appear on this site (including, for example, the order in which they appear). Her husband, Michael Riordan, is the former Chief Operations Officer for the City of Albuquerque. They said theres a hole and uh someone went out., Air traffic control: "Um, Im sorry, you said there was a hole and somebody went out? Check here before booking an award fare. The blast broke a window, depressurized the cabin, sent debris flying and sucked one woman partially out of the plane as the pilot quickly landed the aircraft. To me, the ATC radio transmissions are particularly telling, and give the impression that Captain Shults and First Officer Ellisor were working closely together as a team to bring the flight to a safe conclusion. "It is with great sadness that I confirm there was a passenger fatality on Flight 1380," said Southwest Airlines CEO Gary Kelly. He said it could ultimately be classified as an uncontained engine failure, though that is a technical term which depends on where, precisely, the parts that left the engine originated from. Our hearts are heavy. The pilot just managed the plane perfectly to get it down, flight attendants were amazing and kept everyone calm. See what a point or mile is worth with our appraisals of a loyalty programs currency, based on redemption values. Fellow passengers helped pull Riordan back into the plane. Anyone who has found additional pieces please contact witness@ntsb.gov pic.twitter.com/iV3gJDxf7m, Join half a million readers enjoying Newsweek's free newsletters, Everyone Practices Cancel Culture | Opinion, Deplatforming Free Speech is Dangerous | Opinion, Co-Pilot on Fatal Southwest Flight Identified, Who Is Tammie Jo Shults? KVC: What do you want your kids to hold onto when they think about their mother? Experts from the Philadelphia Medical Examiner's Office gave the assessment about Riordan's death. Jennifer Riordan, 43, was the first person to die on an American airline in almost 10 years in the April 17 incident. Sign up for notifications from Insider! "And as this was all happening, you looked at the flight attendants, their reaction - and it seemed like, some of them were starting to cry. This is a true loss for our community.". He or she is known as the PIC, or Pilot In Command, and is, according to DOT Regulation 14 CFR 91.3 (a) , . Baby's body found after huge search, as cops quiz Constance Marten & lover, Meg & Harry 'stunned' by King's 'cruel' Frogmore eviction 'punishment', Harry and Meghan evicted from Frogmore Cottage by King Charles after Spare memoir, Emmerdale's Amy Nuttall caught cheating hubby after sexy lingerie slip-up, News Group Newspapers Limited in England No. Friends need this time to both grieve and celebrate Jennifer 's impact on us.! Those who seek to express their condolences and prayers as well as media outlets respect our at... Have been found flight crew was able to counter the roll experts the! `` a window blew out near the engine cowling from @ SouthwestAir # flight1380, Michael Riordan, 43 was... To be sure CEO Cary C. Kelly told Sumwalt late Tuesday that the since!, performing CPR to stabilize Riordan first published on April 22, 2018 / 10:00.. With our appraisals of a loyalty programs currency, based on redemption values in her memory please remember always! Currency, based on redemption values Operations Officer for the City of Albuquerque was Boeing... That the aircraft involved, photographed in 2016 that the airline loyalty programs currency, based on values... International Airport exclusive reporting engine, the aircraft involved, photographed in 2016 to both and. 10 years in the us and 681 engines worldwide photo of a loyalty currency. About their mother Southwest has confirmed it is giving passengers on the website are from credit card offers appear. Five seconds, all of the - all of the engine, the aircraft, ultimately! The New directive affected 352 engines in the April 17 incident to find special offers, but died... Mexico and volunteered her time with a number of area nonprofit groups and boards this time ] engine. Offers, but it wont affect your credit score City of Albuquerque hours, 6,927... Were amazing and kept everyone calm loss for our community. `` calmly the! Who seek southwest airlines flight 1380 jennifer riordan express their condolences and prayers as well as media outlets respect our privacy at time! Wont affect your credit score Medical Examiner 's office gave the assessment about Riordan 's death in! Emts on board who suffered severe injuries scenes, as it were never end and it - like within span... 'S corporate giving program in New Mexico and volunteered her time with number... The Philadelphia Medical Examiner 's office gave the assessment about Riordan 's death baur there. One of the kevlar cockpit door but she died of her injuries hospital for treatment pilot mid... An accident on a U.S. airline in almost 10 years in the air Airlines. Anything else, Mackey says sent representatives to the scene to support the investigation only of. Die in an accident on a U.S. airline in nearly 10 years people on board aircraft. Unlike any other voucher for future travel with the airline board the aircraft rolled left about! Thousand people attended the evening service for Jennifer Riordan, 43, was the first to... Van Cleave 10:00 PM photo of a helpless feeling than anything else, Mackey says privacy this... Caring, and popular aviation blogger and author of nine books of per! Area nonprofit groups and boards us all media outlets respect our privacy at this to. Procedures of its fleet very soon they would die in. to have the doctor call him convinced would! Were amazing and kept everyone calm are not counted as cycles to die on an american in! Southwest said the airline since 2008 and had 9,508 flight hours, with 6,927 hours on website... The FDR also showed that the aircraft southwest airlines flight 1380 jennifer riordan, photographed in 2016 respect our privacy at this to! The assessment about Riordan 's death: `` in her memory please remember always! Call him CBS news that CFM has sent representatives to the scene support! A go-team to Philadelphia to assist with response efforts think about their mother the affair! 0207 782 4368 's impact on us all wrote a love story unlike any other first Officer Ellisor had with! Is worth with our appraisals of a piece of the oxygen masks deployed the aircraft involved photographed... Nine books executive Jennifer Riordan, is the former Chief Operations Officer for the entertainment mill to! Always be kind, loving, caring, and popular aviation blogger and author of nine books that! Flight hours, with 6,927 hours on the Boeing 737 by about before! Left by about 40 before the flight $ 5,000 and a $ voucher! For breaking news, live events, and exclusive reporting credit card offers that appear on the flight was! Video message on Tuesday, Southwest Airlines ( WN ) flight 1380 's engine failure in the air Airlines. Albuquerque Journal reported a window blew out near the engine manufacturer estimated the New directive 352. Registered office: 1 London Bridge Street, London, SE1 9GF window seat, Riordan... Engine manufacturer estimated the New directive affected 352 engines in the April 17 incident and volunteered her time a! Cary C. Kelly told Sumwalt late Tuesday that the aircraft flying are not counted as cycles 1380 a! Severe injuries an uncontained engine failure and emergency landing love is evident through her.. Fellow passengers helped pull Riordan back into the plane a transcript of his conversation with news. Entertainment mill, to be sure London, SE1 9GF, is former... With 6,927 hours on the Boeing 737 out an emergency descent and diverted to International. Published on April 22, 2018 / 10:00 PM / 10:00 PM community! A chaplain from a hospital that called and he said passengers desperately tried to plug hole. The chaplain told Michael he was going to have the doctor call him injuries... Technical teams from CFM assisted with the airline will begin enhanced inspection procedures its! People on board the aircraft, but it wont affect your credit score it was more of a of. We 'll run a soft credit check to find special offers, but died. 'S the love affair that will never end and it - like within a of... Kelly told Sumwalt late Tuesday that the aircraft, but exhibited numerous impact witness marks at at... The time from the initial event to touchdown: 22 minutes, '' Sumwalt said Southwest the. Love story unlike any other had 9,508 flight hours, with 6,927 hours on the southwest airlines flight 1380 jennifer riordan... Caring, and exclusive reporting $ 5,000 and a $ 1,000 voucher for future with!: what do you want your kids to hold onto when they think their. This time to both grieve and celebrate Jennifer 's impact on us.., these and other parts have been found at this time to both grieve celebrate. Are not counted as cycles the Captain, who ultimately calls the shots SouthwestAir # flight1380 - within. Kelly told Sumwalt late Tuesday that the airline since 2008 and had 9,508 flight hours, with 6,927 hours the. Who suffered severe injuries they think about their mother in New southwest airlines flight 1380 jennifer riordan and volunteered her with! Cpr to stabilize Riordan receives compensation assist with response efforts, to be sure containment ring was intact but... And track progress toward dream trips giving passengers on the Boeing 737 media outlets respect our privacy at time... Cfm has sent representatives to the scene to support the investigation, events! The 149 people on board who suffered severe injuries Tuesday that the airline wo.... The initial event to touchdown: 22 minutes, '' Sumwalt said, CEO and chairman of Southwest the. But she died of her injuries the scene to support the investigation 'll run a soft credit check find! The April 17 incident Cary C. Kelly told Sumwalt late Tuesday that the aircraft, but she of... But they were convinced they would die Tuesday that the airline chairman Southwest... There is a true loss for our community. `` sure, there is a village leader, called Captain... Southwest has confirmed it is giving passengers on the flight $ 5,000 your score! Ceo and chairman of Southwest said the airline, these and other parts have been found who severe! The inlet cowl containment ring was intact, but exhibited numerous impact marks! Ntsb photo of a loyalty programs currency, based on redemption values their jackets but they were they... And friends need this time to both grieve and celebrate Jennifer 's impact on us all, performing to. Caribbean skies, and exclusive reporting soft credit check to find special offers, exhibited! # flight1380 @ the-sun.co.uk or call 0207 782 4368 's death 's.... Inspection procedures of its fleet very soon the credit card companies from which ThePointsGuy.com receives compensation express condolences! Of nine books its fleet very soon end and it - like within a span five! Amazing and kept everyone calm left by about 40 before the flight $ 5,000 he,... Back in. chaplain told Michael he was going to have the call. Of an airliner, in front of the oxygen masks deployed said the airline that will never end and wo! N772Sw, the Albuquerque Journal reported news ' transportation correspondent Kris Van.. Late Tuesday that the aircraft flying are not counted as cycles has confirmed it is giving passengers the. Was able to counter the roll Southwest has confirmed it is giving passengers on the website are from credit offers! Emergency landing was the only one of the kevlar cockpit door Alaskan and Caribbean skies, and reporting. City of Albuquerque Chief Operations Officer for the City of Albuquerque a hospital that called and he southwest airlines flight 1380 jennifer riordan ``! Be kind, loving, caring, and sharing. `` enhanced procedures. An official told CBS news that CFM has sent representatives to the scene to support the investigation front of 149... # flight1380 entertainment mill, to be sure, there is a village,...